What's a VA?
by Tash Hughes
of Word Constructions (www.wordconstructions.com.au)
another term floating around on the internet and amongst
small businesses, but what on earth is a VA?
simply stands for Virtual Assistant
A VA does
many of the tasks traditionally done by a secretary,
typing pool or personal assistant. The difference is
that the VA isnít based in the clientís office, and
often never even meets the client in person.
does a VA relationship work?
needing some office support can contact a VA to arrange
getting some work done. Once the VA and client have
agreed on the tasks to be done and the cost, the VA
usually does the work from their own office. Some VAs
will also do filing or organise a local office.
on the tasks and distances, the finished work is then
forwarded to the client via email, courier or hand
does a VA do?
VAs do a
range of tasks; some VAs will offer a full range of
services while others will offer only a few services.
minutes from notes
- Answering generic email enquiries
and formatting reports and documents
- Printing or photocopying
- Stuffing envelopes
merge and printing letters
- Booking travel arrangements
- Scanning and faxing documents
would someone use a VA?
While a VA
wonít replace a full time personal assistant, a VA is a
great option when:
advantages to using a VA rather than part time and
temporary staff in the above situations.
from their own office, a VA means that the client
doesnít have to provide a desk, chair, lighting, heating
and other facilities for the worker. This saves the
client money and hassles.
A VA is
paid for completing certain tasks whereas staff needs to
be paid for set hours, even if there isnít enough work
to keep them busy. And obviously, a VA doesnít get paid
for holidays, workers compensation or sick leave.
VA can be used repeatedly which allows for a working
relationship which the VA is interested in fostering.
This is more effective than a temp agency where each
temp has to learn about the business before completing a
and medium businesses, a VA is an easy and
cost-effective way of reducing staff workloads so that
everyone can focus on building the business.
Clear communication is critical to
the success of any business, but it is often left to
care for itself in many businesses. Tash Hughes is a
professional and skilled writer who makes technical and
otherwise boring information accessible for everyone a
business needs to communicate with. Next time you need
webcopy, articles, newsletters, reports or any other
business document, visit
see how Tash and her team can help your business