If you are looking for something online, what form of contact details do you like to see? What difference does it make to you if it isn’t there?<\/p>\n
I have often read about offering a range of contact methods to give clients options and their preferred choice. I believe in the value of certain options being offered, too. So it was very interesting to read Danielle Keister’s view on contact details<\/a>.<\/p>\n Her argument is that someone who really wants your services will use the contact details your provide; if they won’t follow your system (in her case, completiong of a specific form to get a quote, etc) then this forms a process fo weeding out clients you didn’t really want in the first place.<\/p>\n I like the concept – it is impossible to please everyone so I can make my business run the way that best suits me. My contact page<\/a>doesn’t include my mobile because I don’t think anyone’s writing project is so important I need to be contactable all the time, and it doesn’t include my email address to avoid spam<\/a>. On the other hand, it does encourage an email contact form as the preferred means of contacting me.<\/p>\n