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Hello,
Welcome to Spring! I
have certainly noticed an improvement in the weather and everyone
seems to be a lot happier with the warmth and sunshine. How is it
feeling at your place?
Spring is
traditionally the time for a clean up, so this may be a good time to
review the content on your website, in your standard letters/emails
and marketing documents. Sometimes, a small tweak is enough to make
a drastic improvement - and hopefully, you have more knowledge about
clear writing now than when you first wrote your materials!
Recently, I have
finished writing some information guides, an About us page and an
editorial for
Bears for Keeps, worked on an internet and
policies for
eosaver, reviewed some
Real Mums
letters, gave advice on a professional profile and some magazine
articles. And this weekend I am attending and presenting at the
Business Mums Conference in Melbourne. It's been a busy time,
but I love the variety!
This month's poor
writing example is long (and could so easily have been longer!) but
it has so many areas for improvement that I thought it was worth
including. So only one article this month instead of two.
Use your words wisely!
Tash
PS My trip to New
Zealand was lovely - thank you for your well wishes. It was
interesting to note the similarities and differences between
Auckland and Australian cities. I enjoyed a harbour cruise and trips
to the west beaches and Mt Eden, so I got to see quite a bit in the
short time I had. It was also very successful business-wise.
Tash Hughes 0428 376 110 fax 03 9445
9154 www.wordconstructions.com For all your business writing needs

Know your
audience By Tash Hughes of Word
Constructions
When communicating with people for your business, it is important to
know who you are talking to - that is, who is your audience? By
understanding your audience, you can make your communications clear
and relevant, which makes them more effective.
Identifying your audience doesn't have to be
hard - a lot of it is common sense - but it can save you a lot of
time in answering questions that should have been answered in the
original communication.
Learn more here.
Never mistake legibility for communication.
- David Carson

Manage your accounts electronically with QuickBooks or MYOB from one
place!
Book review -
How to write your own
life story By Tash Hughes of Word
Constructions
How to Write your own life story by Lois
Daniel, Chicago Review Press, 1997
My Grandmother is 96 years old so she has seen
a lot of change in her life. My family and I have often said we
should get a lot of stories taped or written down now before it is
too late. One of my clients feels the same way about their
Grandfather so they are getting his story written down.
Would you like to write your story for yourself
and/or your family? Perhaps you want to write about someone special
in your life?
Daniel's book is very easy to read and will
help you prepare a life story for yourself or someone close to you.
She includes a system for making notes and recording the
information, and also gives your ideas and questions to inspire the
stories that make up a life. Even if you never finish it as a book
or get someone else to write it as a book later, this book will help
you gather the ideas and stories that you want to record.
It is also an interesting read as Daniel's
includes many excerpts of life stories in the book.
This book doesn't tell you how to write or what
grammar to use. However, she does includes chapters on revising your
work and pulling it all together and publishing your story. There is
also a chapter on research - the bigger picture research of knowing
who was Prime Minister the year you were born, the year your school
opened, how many local young men went to war during your childhood
and so on.
I recommend this if you want to record a life
story as a book, or even if you just want to explore your own story
without making it into a book.

The classic Guide for the non-professional writer
Poor examples
Sometimes, the easiest
way to learn the correct way to do something is to see it done
poorly so in this section of my newsletter, I show you some
real-life examples of writing that need a little help.
This example if
from an article about clear writing for entrepreneurs, which makes
it so much worse than if it was just a general information piece.
example:
Write down your method – ie short introduction (1st par), main
idea/s (2nd and 3rd pars) and close (4th par) and keep it this in
your desk drawer as a model for all written communications. Remember
in your last par to set times/ dates for closure or further action.
Alter this template as you improve your skills. It is meant to be
flexible and improved upon as you gain confidence.
Issues with this
example:
Jargon - this
article was for a general audience so an abbreviation like 'par' is
jargon and hard to follow. The writer should have either written out
'paragraph' every time (a clearer option in my opinion) or defined
'par' at the first use.
Clarity - 'write
down your method' - method of what? Are we writing a procedure
(method) or a template? Will one template work as a model for all
written communications? (Think about the format of a report, an
email, a procedure and a marketing flyer.)
Grammar - 'ie'
should be i.e. (it is an abbreviation of two Latin words and
translates as 'that is'); 'keep it this' should be 'keep it'
Content - a useful
template would be in soft copy that you can just type into each
time, which would also have the advantage of potentially using
relevant text again without retyping it. If it is a guide ( a
writing guide or a style guide), then that could be kept in a drawer
(or in soft copy format on your desktop) and would be more flexible.
Presumably as you improve your skills, you will not need a guide
that tells you how to write four paragraphs - this is where a
writing guide would be more useful.
General - in a
general writing article, it perhaps would have been better to
replace that paragraph with something like "Templates and a writing
guide may be useful aids to preparing clear documentation". Then, a
separate article on how to prepare a template so that the reader can
make use of this tool.
A better version would
be: (without changing the meaning)
Prepare template of
your documents to make them consistent and quick to produce. For
instance, introduction (1st paragraph), main ideas (2 paragraphs)
and conclusion (4th paragraph) for a memo.
Remember to note
where any critical data should be, such as a deadline for action in
the final paragraph of the memo.
This template can
be adjusted as required over time. Keep a soft copy on your computer
for easy access or a hard copy in a drawer.
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please send it as is without changes.
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